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We cover San Jose, Los Gatos, Saratoga, Campbell, Willow Glen, Cambrian Park, Almaden Valley, Cupertino, and parts of Santa Clara and Sunnyvale. We're a residential-only shop, so we stay tight to the South Bay rather than spreading thin across the Peninsula or East Bay. If you're on the edge of our area, call and we'll tell you straight whether you're a fit for our route schedule.
Yes. California Contractors License #971699, in good standing through 2028, classification C-53 (swimming pool contractor). We carry full general liability and workers' compensation insurance, certificates available on request before any work starts. We also hold a BBB A+ profile rating (not accredited, we don't pay for accreditation, but the rating is earned). Ask any pool contractor for their CSLB number, then verify it at cslb.ca.gov before you hire.
Most San Jose residential pools fall between $165 and $235 per month for full chemical-included service. Price depends on pool size, tree cover (leaf load), and water chemistry. We give a flat monthly quote after looking at the pool, no per-visit add-on surprises. Chemicals are included in that price. We bill monthly, not per visit, so a 5-week month doesn't cost extra.
We handle urgent repairs (pump down, heater out before a party, major leak) on a same-week basis for existing service customers, and within a few business days for new clients. We're not a 24/7 emergency outfit, we're a small crew that runs a tight route. If your situation is truly time-sensitive, call and tell us, we'll be honest about whether we can fit you in or whether you need someone else this week.
Every major brand: Pentair, Hayward, Polaris, Jandy, Sta-Rite, Zodiac, and Raypak. That covers about 95% of residential pool equipment in the South Bay. We stock the most commonly failed parts (pump seals, capacitors, pressure switches, gas valve modules, salt cell flow switches) on our trucks, which is why most repair calls close in one visit instead of three trips and a parts-order wait.
No. Weekly service is run by our own W-2 techs, not subs and not gig workers. The same tech shows up to your pool every week, knows your equipment pad, and keeps route notes on your property. That's a deliberate business choice, it's why our retention is high and our techs stick around. If you've been burned by route flipping at other companies, this is the difference.
Yes. We take repair-only calls from homeowners who handle their own weekly maintenance or use another service. No requirement to switch your weekly service to us. We diagnose, quote in writing, and repair. If during the visit you decide you'd rather have us take over weekly service too, we'll talk about it, but there's no pressure and no bundled pricing trick.
90 days on parts and labor for standard equipment repairs (pumps, filters, valves, heaters). New equipment installs carry the manufacturer's warranty, typically 1 to 3 years on Pentair and Hayward, which we handle the claim paperwork on for you. Warranty terms are written on every invoice, not buried in fine print.
Yes. Green-pool recovery is routine work for us, especially after a wind event drops leaves and debris. First step is a water test to decide whether chemistry alone will clear it or whether a partial drain is needed (usually when cyanuric acid is over 100 ppm). Most recoveries clear in 3 to 5 days. Green-pool recovery is priced per pool depending on how bad it is, filter condition, and how much chemistry it needs — we quote it after the first look, in writing.
Free in-home estimates on equipment replacement, new equipment installs, and automation upgrades. Diagnostic visits for repair (heater not firing, pump not priming, leak detection) carry a fee because they involve actual diagnostic work and parts on the truck. The diagnostic fee is credited toward the repair if you authorize the work that day.
We bill monthly by emailed invoice. You can pay by credit card, ACH bank transfer, or check. Most customers set up auto-pay on a card so they don't think about it. We don't do per-visit cash collection, and our techs don't carry payment devices, that keeps the visit focused on the pool, not paperwork.
Yes, that's our standard. Every property is assigned to a route tech and that tech runs your pool every week. The only time you'd see someone different is vacation coverage (we always send the closest backup who's already familiar with your route) or a one-time repair visit where a senior tech comes for a specific diagnosis. No tech rotation, no churn.
"We've been with K&D since 2003. Dennis has personally walked our equipment pad more times than I can count. Same tech shows up every Tuesday, he knows our pool better than we do. When our Pentair pump finally died last summer, he had a replacement on the truck and we were swimming again that afternoon. Worth every penny."
"Called three pool companies after our pool went green following a windstorm. Two wanted to schedule out two weeks. K&D had someone here the next morning. They diagnosed high CYA, did a partial drain and shock, came back every other day, and we were clear in four days. Written quote up front, final bill matched it exactly."
"Raypak heater quit two days before my daughter's graduation party. Called K&D Friday morning. They had a tech out by 1 PM, diagnosed a bad ignition control module, had the part on the truck, fixed and tested by 3. Pool was warm for the party Saturday. This is why we've been with them since 2011."
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